Safety Score
70
Average
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2004 Mercury Mountaineer.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2020-08-19 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchased… |
| 2018-12-18 | ELECTRICAL SYSTEM | No | 0 | MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN |
| 2018-12-10 | AIR BAGS | No | 0 | TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIG… |
| 2018-09-06 | STRUCTURE:BODY | No | 0 | OPERATING THE TAILGATE WINDOW HINGES BROKE OFF SCREWS APPEARED TO HAVE SEVERE CORROSION VEHICLE WAS STATIONARY |
| 2018-03-27 | SUSPENSION | No | 0 | HUMMING IN FRONT AT ALL SPEEDS FT WHEEL BEARINGS WHERE BAD. NOW RIGHT REAR BEARING MAKING NOISE. VERY LOOSE . LOTS OF O… |
| 2017-10-05 | STRUCTURE:BODY | No | 0 | 1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3. C… |
| 2017-07-05 | UNKNOWN OR OTHER | No | 0 | THIS WAS VERY DANGEROUS!! RIGHT HINGE BROKE WHICH DROPPED RIGHT SIDE OF GLASS PUTTING PRESSURE ON THE GLASS WHICH MADE… |
| 2016-08-06 | AIR BAGS | Yes | 1 | MY SON WAS DRIVING TO WORK ON AUGUST 6, 2015. SOMETHING HAPPENED, AND HE RAN OFF THE ROAD AND HIT A TREE. AT THAT POI… |
| 2016-04-23 | STRUCTURE:BODY | No | 0 | REAR TAILGATE WINDOW HINGE BROKE WHILE HAVING THE WINDOW ONLY OPEN AND PUTTING AWAY GROCERIES. UPON CLOSING THE WINDOW… |
| 2016-02-17 | ENGINE | No | 0 | MY VEHICLE SHUTS OFF WHILE DRIVING. NO WARNING, LOSES POWER STEERING, LOSES POWER BRAKES. IT WILL START RIGH BACK UP … |
| 2016-01-05 | ELECTRICAL SYSTEM | No | 0 | WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING WITH THE CRUISE CONTROL ON IN A 30 -40 MPH ZONE, SEVERAL LIGHTS CAME ON, THE … |
| 2015-09-25 | STRUCTURE:BODY | No | 0 | REAR LIFT GATE WINDOW HINGES RUSTED/CORRODED. HINGES HAVE BROKEN CAUSING WINDOW TO SHIFT AND MOVE. |
| 2015-07-06 | VEHICLE SPEED CONTROL | No | 0 | ENGINE DIED HAS REPEATED ONLY A FEW TIMES AT OR ABOVE 50MPH OVER SPAN OF TIME |
| 2015-06-22 | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS | No | 1 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE THE VEHICLE WAS PARKED, THE REAR LIFTGATE GLASS STRUT DISENGAGED… |
| 2015-05-05 | AIR BAGS | No | 0 | I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY SIDE AIRBAGS DEPLOYED. I DID NOT HIT A POT HOLE, THERE WAS NO ACC… |
| 2015-04-01 | ENGINE | No | 0 | THIS VEHICLE IDLES VERY LOW AND STALLS AT VARIOUS SPEEDS. NO WARNING IS GIVEN ENGINE JUST SHUTS DOWN. SPARK PLUGS HAV… |
| 2014-12-22 | AIR BAGS | No | 0 | DRIVING AT APPRX 50 MPH WHEN SUDDENLY BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR CURTAINS DEPLOYED!! THERE WAS NO ACCI… |
| 2014-11-22 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER … |
| 2014-11-11 | STRUCTURE:BODY | No | 0 | I TOOK MY CHILDREN TO DAYCARE CAME HOME AND PARKED IN THE DRIVEWAY. I CAME BACK OUT TWO MINUTES LATER AND THERE IS GLA… |
| 2014-10-03 | POWER TRAIN | No | 0 | COLUMN MOUNTED GEARSHIFT SELECTOR BROKE OFF WHEN MOVING IT FROM DRIVE TO PARK. *TR |
| 2014-09-30 | STRUCTURE:BODY | No | 0 | PLASTIC/FIBERGLASS LIFTGATE CRACKED AROUND EMBLEM. THIS PROBLEM STARTED A FEW YEARS AGO AND HAS COMPLETELY CRACKED IN H… |
| 2014-09-30 | STRUCTURE:BODY | No | 0 | REAR HATCH HINGE BROKE WHILE OPENING BACK GLASS OF HATCH, NEARLY FELL ON SPOUSE WHILE OPENING. *TR |
| 2014-07-20 | VEHICLE SPEED CONTROL | No | 0 | THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! WE WERE DRIVING WHEN MY HUSBAND SET THE CRUISE CONTROL AND IT STALLED OUR… |
| 2014-07-19 | STRUCTURE:BODY:HATCHBACK/LIFTGATE | No | 0 | REAR HATCH HINGE BROKE WHILE CLOSING BACK GLASS OF HATCH. *TR |
| 2014-07-07 | STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT | No | 1 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE LATCH ON THE HATCH BACK FRACTURED. THE CON… |
| 2014-06-17 | ENGINE | No | 0 | USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MONTH… |
| 2014-05-20 | SUSPENSION:REAR:AXLE:SPINDLE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL … |
| 2014-05-07 | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS | No | 0 | INFO COPIED FROM WEBSITE IS WHAT HAPPENED TO ME WHILE I WAS UNLOADING MY CAR IN MY GARAGE. THE BEST WE CAN TELL IS THA… |
| 2014-04-01 | STRUCTURE | No | 0 | EVERY TIME IT RAINS, EVEN JUST A SPRINKLE, WATER COMES IN FROM TOP OF DRIVER'S SIDE DOOR/ROOF. IT ALSO COMES IN THROUGH… |
| 2014-03-17 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS… |
| 2014-02-07 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH WITH THE CRUISE CONTROL… |
| 2014-02-03 | STRUCTURE:BODY | No | 1 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE HINGES WERE FRACTURED AND A… |
| 2014-01-04 | ENGINE AND ENGINE COOLING | No | 0 | 04 MOUNTAINEER CLUSTER GAUGE BLACKS OUT THEN METER GAUGE FLICKERS. WAITED FOR 10 MIN I'M PARKING LOT THEN IT COMES ON. … |
| 2013-12-11 | AIR BAGS | No | 1 | TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER AND PASSENGER… |
| 2013-10-09 | WHEELS | No | 0 | THIS WILL NOW BE THE 5TH TIME WE HAVE REPLACED A BALL BEARING IN THIS [XXX] TRUCK ... THE FRONT DRIVER TWICE THE FRONT … |
| 2013-09-23 | UNKNOWN OR OTHER | No | 0 | DOOR DINGS AND DENTS. *TR |
| 2013-08-08 | STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | No | 0 | REAR GLASS TAIL GATE HATCH HINGE - THE HINGE PIN WAS COMING OUT THROUGH THE POT METAL CASTING. EVERY TIME I OPENED IT… |
| 2013-07-26 | STRUCTURE:BODY | No | 0 | REAR HATCH PANEL CRACKED AND LARGE PIECE BROKE OFF AND BLEW INTO TRAFFIC. LUCKILY TRAFFIC BEHIND ME WAS FAR ENOUGH BAC… |
| 2013-07-23 | POWER TRAIN | No | 0 | THE TRANSMISSION IS SLIPPING BETWEEN GEARS, REVVING WAY HIGHER THAN NORMAL TO SHIFT AND WON'T GO INTO OVERDRIVE. MY RES… |
| 2013-07-06 | AIR BAGS | No | 0 | AFTER REVERSING APPROXIMATELY 6 FT IN MY DRIVEWAY I PUT THE VEHICLE IN DRIVE AND BEFORE TAKING MY FOOT OFF OF THE BRAKE… |
| 2013-07-02 | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS | No | 0 | THE PASSENGER SIDE HINGE THAT HOLDS THE LIFTGATE, CRACKED WHEN OPENING IT. THE SCREWS AR ALL STILL ATTACHED TO THE DOOR… |
| 2013-06-15 | POWER TRAIN | No | 0 | FAILURE OF FRONT DIFFERENTIAL MOUNT CARRIER BUSHINGS FAILURE LEADING TO TWO TRANSMISSION REBUILTS,TRANSFER CASE REBUILD… |
| 2013-06-06 | POWER TRAIN | No | 0 | 2004 MERCURY MOUNTAINEER WHOLE TRANSMISSION IS BAD FROM REVIEWS AND BLOGS FROM ALOT OF PEOPLE RECENTLY READ AND READ CO… |
| 2013-06-04 | POWER TRAIN | No | 0 | TRANSMISSION SEEMS TO BE FAILING OR TRANSFER CASE ITS REALLY A BIG PROBLEM BECAUSE WHEN I DRIVE ONTO THE EXPRESS WAY A … |
| 2013-06-03 | POWER TRAIN | No | 0 | I PURCHASED A 2004 MERCURY MOUNTAINEER FIRST THE REAR LIFTGATE PLASTIC BROKE AND THERE'S A CRACK BY THE EMBLEM ON SOME … |
| 2013-05-18 | STRUCTURE:BODY | No | 0 | THE LEFT REAR HINGE PIN ON THE GLASS LIFT GATE FAILED. *TR |
| 2013-05-11 | STRUCTURE:BODY | No | 0 | REAR LIFT GATE IS FRACTURED FROM THE WINDOW DOWN AROUND AND THROUGH THE EMBLEM. THERE IS NO RECALL FOR THIS PROBLEM. … |
| 2013-05-04 | STRUCTURE:BODY | No | 0 | THE HINGE PIN ON THE REAR LIFT GATE WINDOW ON MY 2004 MERCURY MOUNTAINEER SNAPPED. FORTUNATELY, THE RIGHT SIDE HINGE HE… |
| 2013-03-22 | STRUCTURE:BODY | No | 0 | WAS LOOKING AT MY VEHICLE WHEN I NOTICED THE CRACK FROM THE TOP TO BOTTOM OF LIFT GATE, NEXT TO MERCURY EMBLEM. NO ACCI… |
| 2013-01-19 | VEHICLE SPEED CONTROL | No | 0 | ENGINE STALLS WHEN ACTIVATING CRUISE CONTROL WHICH RESULTS IN HAZARDOUS DRIVING SITUATION DUE TO LOSS OF POWER STEERING… |