Safety Score
62
Average
Recalls
2
Complaints
50
NCAP Stars
—
Recalls (2)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2004-09-13 | 04V446000 |
WHEELS:HUB | 34,013 | — | Details |
| 2003-11-06 | 03V457000 |
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS | 23,996 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-05-27 | ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | No | 0 | Odometer Fraud. The contact purchased a 2004 Mercury Monterey. It was discovered that there was a mileage discrepancy. … |
| 2024-08-19 | UNKNOWN OR OTHER | No | 0 | Reported on third seat on 2004 Mercury Monterrey premier van was recalled , also air bags was recalled and also on whee… |
| 2024-04-29 | POWER TRAIN | No | 0 | The contact owns a 2004 Mercury Monterey. The contact stated that while driving through a drive thru, the vehicle indep… |
| 2021-09-01 | SERVICE BRAKES | No | 0 | The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was de… |
| 2020-11-23 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 45 MPH, THE VEHICLE… |
| 2020-08-27 | FUEL/PROPULSION SYSTEM | No | 0 | WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING… |
| 2019-05-23 | POWER TRAIN | No | 0 | THURSDAY MAY 23 2019. DRIVING DOWN THE ROAD AND MY VAN JUST CUT OFF. I WAS ABLE TO RESTART THE VAN AND GET INTO A PARKI… |
| 2018-12-22 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 65 MPH, THE RPMS INCREASED, BUT THE VEHICLE DECELERATED TO … |
| 2018-08-09 | STRUCTURE:BODY | No | 0 | LOWER CONTROL BOLT THAT MOUNTED TO SUBFRAME RUSTED THREW FRAME . IF NOT CAUGHT ON TIME THE TIRE WOULD SEPERATE I TOOK T… |
| 2018-04-11 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR … |
| 2018-03-03 | POWER TRAIN | No | 0 | I PURCHASED THE 2004 MERCURY MONTEREY VAN VIN [XXX] FROM GOOD FRIENDS, WHILE DRIVING DOWN THE HIGHWAY WITH MY FAMILY T… |
| 2018-02-12 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING AB… |
| 2018-01-22 | POWER TRAIN | No | 0 | I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE STARTED SLOWING DOWN AND THE GAS PEDAL DID NOTHING BUT REV, W/OUT ANY ACC… |
| 2018-01-21 | POWER TRAIN | No | 0 | AS OF TODAY, JANUARY 22, 2018, I HAD TO HAVE THE VAN TOWED TO A TRANSMISSION SHOP AS YESTERDAY, JANUARY 21, 2018, THE T… |
| 2017-11-29 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LEAK IN THE VEHICLE THAT CAUSED… |
| 2017-09-08 | STRUCTURE:BODY | No | 0 | BOTH INTER AND OUTER SIDE PANEL IS RUSTED OUT, THAT CAN CAUSED TIRE TO BLOW OUT |
| 2017-08-13 | UNKNOWN OR OTHER | No | 0 | I WAS DRIVING DOWN THE ROAD WITH MY CHILDREN AND MY FRIENDS WHEN THE VEHICLE STARTED SMOKING AND CAUGHT FIRE I WAS HAVI… |
| 2017-08-12 | STEERING | No | 0 | STEERING IN VAN BECAME VERY HARD TO STEER.HAD TO REPLACE POWER STEERING PUMP AND RACK AND PINION AND NEW BELT..STILL DI… |
| 2017-05-30 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. WHILE MAK… |
| 2017-05-16 | POWER TRAIN | No | 0 | TRANSMISSION WON'T ENGAGE. PULLING OUT OF GAS STATION, IT WOULDN'T MOVE. MECHANIC SAID IT WAS RECALLED, AND WORK WAS DO… |
| 2016-12-04 | POWER TRAIN | No | 0 | TAMARA RECALL. ON 5/26/15 THE MAN I BOUGHT MY 04 MERCURY MONTEREY VAN 4.2L HAD PROBLEMS WITH IT SURGING WHEN STOPPING O… |
| 2016-11-04 | VEHICLE SPEED CONTROL | Yes | 0 | TL* THE CONTACT OWNED A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERS… |
| 2016-11-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT EXPERIENCED HESTITATION A… |
| 2016-11-01 | POWER TRAIN | No | 0 | I PURCHASED THE 2004 MERCURY MONTEREY IN FEBRUARY OF 2016. I BEGAN TO HAVE ISSUES AROUND NOVEMBER OF 2016 WITH LOSS OF… |
| 2016-09-19 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 20 MPH, BOTH THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS… |
| 2016-08-16 | UNKNOWN OR OTHER | No | 0 | TORQUE CONVERTER IS BAD SHAKING AND I LOSE ALL POWER TO MY VEHICLE. |
| 2016-06-23 | STRUCTURE:BODY | No | 0 | CORROSION OF THIRD ROW SEAT ATTACHMENT. ON 23 JUNE 2016, REMOVED INTERIOR PANEL TO SERVICE AUXILIARY A/C UNIT AND DISC… |
| 2016-06-04 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED A… |
| 2015-11-03 | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT … |
| 2015-10-26 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | THE VEHICLE STALLED ON ME THIS MORNING AS I WAS DRIVING TO WORK ON A BUSY STREET. I ATTEMPTED TO CRANK IT BACK UP BUT T… |
| 2015-03-13 | SUSPENSION | No | 0 | I HAVE A 2004 MERCURY MONTEREY (SAME AS THE FORD WINDSTAR). I TOOK IT TO MY MECHANIC TO HAVE A TUNE UP DONE, AND TOLD M… |
| 2015-02-01 | SEATS:MID/REAR ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR… |
| 2015-01-24 | VISIBILITY:WINDSHIELD WIPER/WASHER | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD… |
| 2014-11-03 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STAL… |
| 2014-09-08 | ELECTRICAL SYSTEM | No | 0 | WHEN DRIVING THE LIGHTS ON THE DASHBOARD PANEL, BLINKS ON AND OFF CONSISTENTLY. STAYS OUT FOR 1-2 MINUTES.AFTER WHICH T… |
| 2014-08-13 | POWER TRAIN | No | 0 | LEFT MY HOUSE AND WHEN STOPPED AT A STOP SIGN FELT A JERK MOVEMENT AND LOST BRAKES FOR A QUICK SECOND. AFTER PULLING AW… |
| 2014-08-01 | STRUCTURE:BODY | No | 0 | TL* THE CONTACT OWNS 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE DO… |
| 2014-07-15 | ELECTRICAL SYSTEM | No | 0 | WHILE DRIVING THE VAN THE LIGHTS ON THE DASH BOARD GOES OUT. THE SPEED DECLINES SLIGHTLY, AND THE HEADLIGHTS BLINK ON A… |
| 2014-05-09 | ELECTRICAL SYSTEM | No | 0 | SPOUSE [XXX] WAS DRIVING THE FAMILY AND ME OUT TO DINNER ON MAY 9, 2014 FOR MOTHER'S DAY.THE GAS TANK WAS ON ONE-FOURT… |
| 2014-05-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STARTED THE VEHICLE AND ATTEMPTED TO SHIFT INTO DRIVE BUT TO … |
| 2014-03-08 | POWER TRAIN | No | 0 | TL-THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 12V006000 (POWER TRAIN) WAS … |
| 2014-02-05 | POWER TRAIN | No | 0 | WHILE DRIVING THE VEHICLE AT APPROXIMATELY 50 MPH, THE VAN SIMPLY TURNED OFF. LOST POWER STEERING AND THE BRAKES BAREL… |
| 2013-12-17 | POWER TRAIN | No | 0 | VEHICLE LOST POWER FORWARD AND REVERSE. THIS VEHICLE IS ON THE SECOND TORQUE CONVERTER DUE TO TORQUE CONVERTER MALFUNCT… |
| 2013-11-05 | POWER TRAIN | No | 0 | 10 MONTHS AGO, IN DECEMBER OR 2012, WE RECEIVED A RECALL NOTICE (11S25) FOR THE TORQUE CONVERTER TO BE REPLACED ON OUR … |
| 2013-10-17 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. T… |
| 2013-10-01 | SEATS | No | 0 | THERE IS A RECALL ON MERCURY MONTEREY 2004 VEHICLES TO REPLACE THE SEAT ANCHOR MECHANISM ON THE THIRD ROW SEAT DUE TO C… |
| 2013-09-13 | SERVICE BRAKES, HYDRAULIC | No | 0 | BRAKE PRESSURE SWITCH TRIGGERS TRACTION CONTROL OFF LIGHT, AND CRUISE CONTROL WILL NO LONGER WORK. *TR |
| 2013-08-01 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT W… |
| 2013-07-01 | POWER TRAIN | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER … |
| 2013-05-17 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS HE… |