Safety Score
68
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2024-11-19 | 24V874000 |
VISIBILITY:SUN/MOON ROOF ASSEMBLY | 33,456 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-12-20 | FUEL/PROPULSION SYSTEM | No | 0 | I am submitting this complaint regarding a suspected safety-related defect involving the fuel system of my Mercedes-Ben… |
| 2024-02-28 | UNKNOWN OR OTHER | No | 0 | Vehicle started smoking and caught fire while I was driving. Pulled over and vehicle erupted in flames. It took firefi… |
| 2022-09-05 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | The contact owns a 2004 Mercedes-Benz E500. The contact stated while driving 55 MPH, there was an abnormally strong fue… |
| 2022-01-12 | FUEL/PROPULSION SYSTEM | No | 0 | the car has smelled like gas from the minute i received it. the previous owner told me that mercedes had quoted 5 grand… |
| 2021-07-01 | SERVICE BRAKES, HYDRAULIC | No | 0 | The contact owns a 2004 Mercedes-Benz E500. The contact stated while driving at various speeds, the brake malfunction w… |
| 2021-04-02 | FUEL/PROPULSION SYSTEM | No | 0 | VEHICLE HAS A RECALL ON REPLACEMENT OF FUEL TANK. MERCEDES BENZ DEALER DID NOT WANT TO HONOR THE RECALL. WHEN I FILL CA… |
| 2020-06-23 | SEAT BELTS | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER RELEASING THE DRIVER'S SEAT, THE SEAT BEL… |
| 2019-12-01 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE THE VEHICLE WAS BEING REFUELED, THE CONTACT BECAME AWARE OF A FU… |
| 2019-06-01 | POWER TRAIN | No | 0 | THE PROBLEM WITH MY VEHICLE IS THAT WITH ITS CURRENT TCM( TRANSMISSION CONTROL MODULE) IN A 722.9 TRANSMISSION, THE CON… |
| 2018-08-31 | SUSPENSION | No | 0 | AIRMATIC SUSPENSION DROPPED WHILE DRIVING ON THE HIGHWAY. RED LIGHT WARNING FLASHED THAT VEHICLE WAS LOW. TRIED TO RAIS… |
| 2018-08-22 | FUEL/PROPULSION SYSTEM | No | 0 | ENGINE STOPPED WHILE RUNNING THE CAR. HAD TO HAVE A LOCAL REPAIR SHOP REPLACE BOTH SENDING UNITS AND SEALS/GASKETS. I B… |
| 2018-07-19 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING 40 MPH, THE SUSPENSION SEIZED AND THE VEHICLE PULLED TO T… |
| 2018-06-22 | SUSPENSION | No | 0 | "TAKATA RECALL" MY MERCEDES BENZ E500 BACK AIR SHOCKS STOPPED LIFTING THE CAR WHEN I STARTED IT IN THE MORNING AND THE… |
| 2018-01-13 | FUEL/PROPULSION SYSTEM | No | 0 | STRONG FUEL SMELL IN CABIN |
| 2017-05-04 | SUSPENSION | No | 0 | CAR WAS AT A STOP AND BACK END OF CAR WENT DOWN, STOP CAR TOO LOW CAME ON THE DASHBOARD |
| 2017-03-10 | SERVICE BRAKES | No | 0 | SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACT… |
| 2017-02-23 | SUSPENSION | No | 0 | RED LIGHT CAME ON STATING THAT THE CAR WAS TOO LOW |
| 2017-01-04 | FUEL/PROPULSION SYSTEM | No | 0 | THIS COMPLAINT RELATES TO A PRIOR GOVERNMENT INVESTIGATION AND RELATED EXTENSION OF WARRANTY. THE GOVERNMENT INVESTIGAT… |
| 2017-01-04 | SERVICE BRAKES | Yes | 0 | WHILE I WAS DRIVING DOWN THE ROAD, THE BRAKES COMPLETELY FAILED. THERE WAS A SUDDEN 100% PRESSURE LOSS IN THE BRAKE PED… |
| 2016-12-23 | FUEL/PROPULSION SYSTEM | No | 0 | STRONG SMELL OF GASOLINE |
| 2016-06-15 | SERVICE BRAKES | No | 0 | DEALERSHIP: FIRST CLASS AUTO LAND, 4050 FRANKFORD AVE PHILADELPHIA, PA 19124 FIRST PROBLEM: THE SRS AIRBAG LIGHT W… |
| 2016-05-04 | STEERING | No | 0 | WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I S… |
| 2016-05-01 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. AFTER STARTING THE VEHICLE, THE SUSPENSION AIR BAGS FAILED ACTIVATE TO … |
| 2016-03-15 | FUEL/PROPULSION SYSTEM | No | 0 | THERE IS A VERY STRONG SMELL OF GASOLINE COMING FROM THE BACK SEAT. WHEN I FILL THE GAS TANK THE SMELL IS SO STRONG IT … |
| 2016-01-22 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED O… |
| 2015-12-30 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE WARNING INDICATOR ILLUMIN… |
| 2015-12-20 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 60 MPH, THE VEHICL… |
| 2015-12-04 | FUEL/PROPULSION SYSTEM | No | 0 | WHEN FILLING THE CAR WITH GASOLINE TO A FULL TANK, THERE IS A STRONG SMELL OF FUEL THAT IS VERY STRONG THE NEXT DAY. I… |
| 2015-11-16 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED A… |
| 2015-08-23 | SUSPENSION | No | 0 | WE HAD JUST STOPPED THE VEHICLE IN A PARKING SPACE AT A GRCCERY. AS WE EXITED THE VEHICLE AND WERE WALKNG AWAY FROM IT … |
| 2015-07-19 | SERVICE BRAKES | No | 0 | TURNING INTO A SHOPPING CENTER WHEN ALL OF A SUDDEN MY BRAKES TOTALLY WENT OUT. I HAD JUST A TINY BIT OF BREAKS AND C… |
| 2015-06-17 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENT… |
| 2015-05-01 | UNKNOWN OR OTHER | No | 0 | MY CAR STOPPED WORKING COMPLETELY. SHOP TELLS ME ITS THE SBC PUMP |
| 2015-03-24 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION… |
| 2015-03-09 | FUEL/PROPULSION SYSTEM | No | 0 | TL*THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM THE VEHICLE AND A S… |
| 2015-03-06 | FUEL/PROPULSION SYSTEM | No | 0 | I FELLED MY CAR UP WITH GAS AT LUNCH 12 NOON AND WHEN I GOT OFF WORK AT 5PM THE GAS FUMES WERE SO STRONG I COULD BREATH… |
| 2015-02-28 | SERVICE BRAKES | Yes | 0 | THE CARS BRAKES JUST QUIT WITHOUT ANY WARNING WHICH I WAS DRIVING, AS DESCRIBED BELOW. THIS VEHICLE IS EQUIPPED WI… |
| 2015-01-23 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS… |
| 2015-01-05 | SERVICE BRAKES | No | 0 | BENZ E500/55K MILES. I HAVE HAD TWO MAJOR SAFETY ISSUES WITH THE CAR. ONE BEING FUEL TANK RELATED AND THE SECOND SBC PU… |
| 2015-01-05 | SERVICE BRAKES | No | 0 | BENZ2004 E500.ORIGINAL OWNER/55K MILES.DRIVING BACK FROM A LONG ROAD TRIP, THE "SERVICE BRAKE" MESSAGE CAME ON.THINKING… |
| 2015-01-02 | SERVICE BRAKES | No | 0 | WHILE TRAVELING ALONG A 2 LANE HIGHWAY IN A SNOW STORM, THE SBC PUMP FAILED AND CAUSED THE ABS TO FAIL AS WELL AS THE B… |
| 2015-01-01 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE WARNING LIGHT ILLUMINATED… |
| 2014-12-21 | FUEL SYSTEM, GASOLINE | No | 1 | WHILE DRIVING HOME I SMELT SMOKE. I STOPPED THE CAR TO INVESTIGATE THE SMELL OF SMOKE THAT WAS OVERPOWERING THE NOW NOR… |
| 2014-12-13 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE P… |
| 2014-12-01 | FUEL SYSTEM, GASOLINE | No | 0 | THE INTERIOR AND TRUNK OF MY 2004 MERCEDES-BENZ E500 CONTINUE TO FILL WITH GASOLINE VAPORS. *TR |
| 2014-11-10 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. WHEN THE VEHICLE WAS STARTED, THE "SUSPENSION IS TOO LOW DO NOT DRIVE" … |
| 2014-11-01 | FUEL/PROPULSION SYSTEM | No | 0 | I PURCHASED MY CAR USED AT 132000 MILES. THIS WAS A PRE EXISTING CONDITION THAT DEALER DIDN'T MENTION ANYTHING ABOUT, B… |
| 2014-10-25 | FUEL/PROPULSION SYSTEM | No | 0 | 2004 MERCEDES BENZ E500 SMELLS OF GASOLINE BOTH INSIDE AND AROUND THE VEHICLE AFTER REFUELING TO THE FULL TANK LEVEL. … |
| 2014-10-22 | FUEL/PROPULSION SYSTEM | No | 0 | AFTER FILLING THE GAS TANK, I PARKED THE CAR IN MY ATTACHED GARAGE THE NEXT DAY THE GAS FUMES WERE SO STRONG INSIDE MY… |
| 2014-10-08 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE "YOU HAVE R… |