Safety Score
66
Average
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2015-04-06 | 15V201000 |
ENGINE AND ENGINE COOLING:ENGINE | 330,742 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-08-15 | ELECTRICAL SYSTEM | No | 0 | The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle sudde… |
| 2024-07-31 | ELECTRICAL SYSTEM | No | 0 | The contact owned a 2004 Chevrolet Impala. The contact received notification of NHTSA Campaign Number: 14V400000 (Elect… |
| 2022-06-14 | POWER TRAIN | No | 0 | Wiring harness has got hot and cause a short not getting fuel and more |
| 2021-08-16 | ENGINE AND ENGINE COOLING | No | 0 | The contact owns a 2004 Chevrolet Impala. The contact stated while driving approximately 40 MPH, the vehicle lost motiv… |
| 2021-02-08 | ENGINE | No | 0 | TL* THE CONTACT OWNED A 2014 CHEVEROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 65 MPH AND WHEN THE CONTACT WAS EX… |
| 2021-01-06 | ENGINE | Yes | 0 | MY IGNITION SWITCH HAS A RECALL THAT SOMETIMES TAKES FOREVER TO GET KEY TO TURN OVER, THE STEERING SHAFT AND KNUCKLES A… |
| 2020-11-02 | SEAT BELTS | No | 0 | WHEN USING THE DRIVER'S SIDE FRONT SEAT BELT ON MY DAUGHTER'S CAR ON FRIDAY, 11/13/2020, THE METAL BELT CLIP CLICKS INT… |
| 2020-07-13 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNIN… |
| 2020-05-01 | SERVICE BRAKES | No | 0 | MY OIL KEEPS LEAKING OUT AND I HAVE TO KEEP ADDING TO IT. I'VE TRIED SEALANTS BUT NONE OF THEM WORK TO STOP IT FROM LEA… |
| 2019-12-31 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (EL… |
| 2019-11-24 | AIR BAGS | No | 0 | WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL … |
| 2019-11-17 | STRUCTURE:BODY | No | 0 | THE MUFFLER PIPE BROKE FROM UNDERNEATH THE CAR WHILE WE WERE DRIVING IT IN KESHENA, WI. AS WE WERE TRYING TO PULL THE V… |
| 2019-09-05 | ELECTRICAL SYSTEM | No | 0 | I OWN A 2004 CHEVY IMPALA 3.8L WITH APPROX 179,000 MILEW.MY COMPLAINT IS IN RELATION TO THE PASSLOCK III SYSTEM AND THE… |
| 2019-08-01 | UNKNOWN OR OTHER | No | 0 | THE TRACTION CONTROL SYSTEM LIGHT HAS COME ON. IT MAKE A GRINDING NOISE, BRAKES FEELS LIKE THEY ARE LOCKING UP AND THE … |
| 2019-07-27 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 60 MPH, HEAT STARTED COMIN… |
| 2019-07-24 | POWER TRAIN | No | 0 | I HAVE A 2004 IMPALA AND I'M NOTICING THAT THE TRANSMISSION IS GOING OUT IN IT I HAVE BEEN TOLD THAT THE TRANSMISSION M… |
| 2019-07-24 | UNKNOWN OR OTHER | No | 0 | TAKATA RECALL MY CAR HAS BEEN JERKING EVERY TIME IT WOULD SWITCHES GEARS. I DIDN'T REALLY THINK IT WAS AN ISSUE UNTIL … |
| 2019-03-21 | STEERING | No | 0 | WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONL… |
| 2018-04-27 | EXTERIOR LIGHTING | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHIL… |
| 2018-04-01 | ELECTRICAL SYSTEM | No | 0 | POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP. |
| 2018-01-17 | FUEL/PROPULSION SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, FLAMES APPEARED UNDER THE HOOD. A POLIC… |
| 2017-11-01 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND MA… |
| 2017-10-11 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | TRANMISSON, EVAP, EVAPORRATIVE EMISSION CONTROL SYSTEM LEAKING |
| 2017-08-17 | ELECTRICAL SYSTEM | No | 0 | I CALLED CHEVROLET CUSTOMER SERVICE ABOUT A RECALL ON THE CAR. I EXPLAINED THE PROBLEM WITH THE IGNITION SWITCH AND I … |
| 2017-07-05 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE IGNITION K… |
| 2017-05-30 | ENGINE | No | 0 | WHEN TRYING TO START MY VEHICLE, THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START FOR 10 MINUTES. THIS OCCUR… |
| 2017-05-08 | UNKNOWN OR OTHER | No | 0 | DID YOU KNOW THE RECALL ON THE IGNITION KEY FIX HAD ONLY A ONE YEAR WARRANTY? THEY FILLED THE SLOT WITH TWO PLASTIC HAL… |
| 2017-05-02 | SERVICE BRAKES | No | 0 | TURNED ON MY CAR STARTED PUSHING ON THE GAS MY CAR MADE A WEIRD VIBRATION TYPE SOUND. CAME UP ON MESSAGE BOARD TRACTION… |
| 2017-04-27 | ELECTRICAL SYSTEM | No | 0 | THE SHIFTER GOES ALL THE WAY TO PARK BUT THEY KEY WILL NOT TURN TO THE OFF POSITION SO YOU CANT REMOVE THE KEY. |
| 2017-04-09 | UNKNOWN OR OTHER | No | 0 | I HAVE HAD MANY PROBLEMS WITH MY CAR STARTING TO DUE A SECURITY GLITCH. FOR THE PAST FEW YEARS MANY TIMES MY CAR WILL … |
| 2017-04-01 | SERVICE BRAKES | No | 0 | WHEN BACKING OUT OF THE DRIVE WAY AND GO TO ACCELERATE THE ABS/TRACTION CONTROL ENGAGES AND CAUSES THE CAR TO STOP. IT … |
| 2017-03-10 | STRUCTURE | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30-35 MPH, THE ENGINE SEPARATED FROM THE ENGINE COMPARTMENT… |
| 2017-03-10 | STRUCTURE:BODY | No | 0 | DRIVING HOME FROM WORK AND THE CRADLE HOLDING THE MOTOR FELL. |
| 2017-03-10 | STRUCTURE:BODY | No | 0 | DRIVING THE CAR HOME FROM WORK AT 40 MILES AN HOUR AND THE CRADLE HOLDING THE MOTOR FELL OUT. |
| 2017-03-05 | AIR BAGS | No | 1 | DRIVING ON THE FREEWAY TRAVELING ABOUT 60-65 MPH AND THE AIRBAGS DEPLOYED FOR NO REASON. NO DAMAGE TO THE VEHICLE. THE … |
| 2017-03-02 | ELECTRONIC STABILITY CONTROL (ESC) | No | 0 | TAKATA RECALL KEY FALLS OUT WHILE I AM DRIVING SPEEDOMETER GAS GAUGE AND COMTROL PANEL NOT WORKING CAR JUMPS IN REVE… |
| 2017-02-26 | AIR BAGS | No | 1 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOY… |
| 2017-02-24 | ENGINE | No | 0 | THERE IS A RECALL ON THIS CAR. WE BROUGHT IT TO THE DEALER WITH AN APPOINTMENT AND THE DEALER DID NOT PERFORM THE RECAL… |
| 2017-01-03 | STRUCTURE:BODY | Yes | 0 | ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PI… |
| 2016-12-12 | ELECTRICAL SYSTEM | No | 0 | TURN SIGNALS DO NOT OPERA RATE ALL THE TIME, WHEN THEY FAIL HITTING THE HAZARD LIGHTS BUTTON SEAMS TO MAKE THEM OPERATE. |
| 2016-12-08 | EXTERIOR LIGHTING | No | 0 | MULTIFUNCTION SWITCH RANDOMLY FAILS TO TURN ON LOW BEAM IN MOTION AND STOPPED. TO OPERATE THE VEHICLE WITH SOME LIGHTS … |
| 2016-12-01 | FUEL SYSTEM, GASOLINE | No | 0 | 2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FUEL LINES AND BRAKE LINES CORROSION. CONSUMER HAS ANOTHER VEHIC… |
| 2016-12-01 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AT VARIOUS TIMES, THE IGNITION FAILED TO START WITHOUT WARNING. THE CONTA… |
| 2016-11-27 | EXTERIOR LIGHTING | No | 0 | I WAS DRIVING AT NIGHT AND TURNED ON MY BRIGHTS AND SHORTLY AFTER MY HEADLIGHTS WENT OUT. I HAD TO MESS WITH THE SWITC… |
| 2016-11-23 | EXTERIOR LIGHTING | No | 0 | AFTER SITTING FOR A COUPLE MONTHS, UPON DRIVING THE CAR AGAIN THE LOW BEAM HEADLIGHTS DON'T WORK. REPLACED THE MULTI-FU… |
| 2016-09-21 | SERVICE BRAKES | No | 0 | I'VE OWNED A 2004 CHEVROLET IMPALA FOR THE PAST 7 YEARS. EVERY YEAR OR SO MY ABS, SERVICE TRACTION SYSTEM, AND TRACK O… |
| 2016-07-18 | ELECTRICAL SYSTEM | No | 0 | FOR THE PAST FEW WEEKS I WILL GO TO START MY CAR AND IT WILL NOT CRANK OVER. BUT THE SECURITY LIGHT IN THE MESSAGE CENT… |
| 2016-07-02 | UNKNOWN OR OTHER | No | 0 | LOUD KNOCKING NOISE ON THE LEFT SIDE OF THE ENGINE AND THE DASHBOARD GAGES DONT WORK |
| 2016-05-31 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V201000 (E… |
| 2016-05-02 | SEATS | No | 0 | TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT 35 MPH, THE PAS… |