Safety Score
70
Average
Recalls
0
Complaints
50
NCAP Stars
—
Recalls (0)
No recalls found for the 2002 Volkswagen Jetta.
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2023-01-16 | AIR BAGS | No | 0 | I was driving on the freeway and the airbags deployed. No one hit me and I don't hit anyone. |
| 2018-09-16 | ELECTRICAL SYSTEM | No | 0 | WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR"… |
| 2017-09-05 | AIR BAGS | Yes | 0 | SIMPLY WANTED TO LET YOU KNOW THAT MY DAUGHTER REAR ENDED ANOTHER CAR AT 40MPH AND COMPLETELY CRUNCHED IN HER FRONT END… |
| 2017-08-08 | ELECTRICAL SYSTEM | No | 0 | KNOWN MELTING FUSE BOX ON TOP OF BATTERY. FROM SCHEMATICS, APPEARS S180 FUSE (COOLANT FAN) AS PREDOMINANT POINT OF FAI… |
| 2017-04-10 | POWER TRAIN | No | 0 | THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SA… |
| 2017-03-30 | FUEL/PROPULSION SYSTEM | No | 0 | WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STAL… |
| 2016-12-18 | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | No | 1 | TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRO… |
| 2016-09-19 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEH… |
| 2016-09-01 | UNKNOWN OR OTHER | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEH… |
| 2016-06-08 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VE… |
| 2016-04-01 | ELECTRICAL SYSTEM | No | 1 | TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING L… |
| 2016-01-20 | ENGINE | No | 0 | THE CAR WILL SHUT DOWN WHILE DECELERATING(EX..COMING TO A STOP SIGN OR LIGHT)THE ENGINE JUST STOPS AND THE GENERATOR LI… |
| 2015-11-24 | AIR BAGS | No | 0 | OIL LIGHT IS BLINKING, I WAS TOLD BY SEVERAL MECHANICS THAT JETTAS AS WELL AS VOLKSWAGENS IN GENERAL ARE KNOWN FOR HAVI… |
| 2015-10-06 | AIR BAGS | No | 0 | WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPL… |
| 2015-08-10 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS SMOKE AND FIRE UNDERNEA… |
| 2015-04-07 | FUEL/PROPULSION SYSTEM | No | 0 | ENGINE SHUTS DOWN WHEN THE FUEL TANK IS AT OR BELOW A 1/4 TANK OF FUEL WHILE DRIVING... THERE IS A LOSS OF STEERING AND… |
| 2015-03-12 | SEATS | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE FRONT PASSENGER SEAT… |
| 2015-01-16 | SERVICE BRAKES | No | 0 | I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND WAS FLASHING AND MY BATTERY LIGHT CAME ON. … |
| 2014-10-25 | ELECTRICAL SYSTEM | No | 0 | FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR |
| 2014-10-02 | EXTERIOR LIGHTING | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE SIGNAL AND HAZARD FLASHERS WERE INOPERABLE. THE VE… |
| 2014-10-01 | ELECTRICAL SYSTEM | No | 0 | FIRST INTERMITTENT AND THEN INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.. *TR |
| 2014-10-01 | ELECTRICAL SYSTEM | No | 0 | THIS IS A FOLLOWUP ON MY NHTSA COMPLAINT WITH ODI 10660489. I WOULD LIKE TO BRING TO YOUR ATTENTION THE NHTSA CAMPAIGN … |
| 2014-09-23 | ENGINE | No | 0 | JUST CHECKING MY VIN TO COMPARE MY OWN RESEARCH WITH MY IMMOBILIZED VEHICLE TO THE RESULTS I RECEIVE FROM THIS SITE BEC… |
| 2014-08-06 | FUEL/PROPULSION SYSTEM | No | 0 | WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY… |
| 2014-07-07 | AIR BAGS | No | 2 | STOPPED AT A LIGHT, WHEN THE DRIVER SIDE SEAT AIRBAG DEPLOYED. SUBSEQUENTLY PUT ON FLASHERS, AND PULLED OVER TO A CURB.… |
| 2014-06-30 | VISIBILITY | No | 0 | PAX FRONT WINDOW FELL INTO THE DOOR. DUE TO CHEAP, PLASTIC WINDOW CLIPS THAT FAILED. REPLACEMENT CLIPS ARE NOW CHEAP … |
| 2014-06-04 | FUEL/PROPULSION SYSTEM | No | 0 | WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISF… |
| 2014-05-27 | ELECTRICAL SYSTEM | No | 0 | WHILE REACHING HOME, I SAW SMOKE COMING OUT OF ENGINE, SMELL OF HEATED PLASTIC, AND THE ALTERNATOR WARNING LITE ON. S… |
| 2014-05-19 | VEHICLE SPEED CONTROL | No | 0 | THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DR… |
| 2014-02-02 | SERVICE BRAKES | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE VEHICLE ENGULFED INTO FLAMES WHILE PARKED AND UNOC… |
| 2014-01-04 | AIR BAGS | Yes | 0 | I WAS LEAVING A PARKING LOT THAT HAD A SLIGHT CURVE AND I HIT SOME BLACK ICE. THE CAR WENT STRAIGHT INTO THE CURB AND W… |
| 2013-11-09 | SEATS | No | 2 | WHILE DRIVING WITH SEAT HEATER ON SEAT BURNED THRU FOAM AND SEAT COVER ALSO BURNED PANTS LEG AND WIFE'S FINGER TRYING … |
| 2013-08-07 | ENGINE | No | 0 | ENGINE ABRUPTLY LOST ALL POWER AND TURNED OFF WHILE DRIVING DOWN THE STREET. NO WARNING LIGHTS CAME ON, AND THE CAR RE… |
| 2013-07-19 | SEAT BELTS | No | 0 | I PULLED THE SEAT BELT OUT TO PUT IT ON AND I HEARD A NOISE AND THE BELT WENT COMPLETELY SLACK. THERE IS NO TENSION ON … |
| 2013-07-04 | ELECTRICAL SYSTEM | No | 0 | FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR |
| 2013-06-19 | ENGINE | No | 0 | TRAVELING DOWN PET SITES ROAD ON MY WAY TO WORK WHEN I NOTICE MY CAR SUDDENLY RUNNING HOT. I PULLED OVER AT THE NEAREST… |
| 2013-05-15 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH TH… |
| 2013-04-04 | AIR BAGS | No | 1 | TRAVELING AT 70MPH UNDER NORMAL DRIVING CONDITIONS ON INTERSTATE THE ROOF AND SEAT AIRBAGS AND SEATBELT LOCKDOWN ON THE… |
| 2013-04-01 | POWER TRAIN | No | 0 | AFTER SITTING IN TRAFFIC AND DRIVING AT LOW SPEEDS THE CAR SUDDENLY WILL SLIP OUT OF GEAR. THE ENGINE RACES AND I AM ST… |
| 2013-03-12 | STRUCTURE:BODY | No | 0 | I PARKED MY CAR AT THE BWI AIRPORT AND THERE WAS A CONCRETE STOP APPROXIMATELY 10" TALL AND THE FRONT BUMPER WAS CAUGHT… |
| 2013-01-22 | SEATS | No | 0 | TURNED THE DRIVERS SIDE HEATED SEAT WARMER ON TO 2. RANGE BEING 0-5. I SMELLED SMOKE AND TURNED IT OFF AFTER ONLY 10-15… |
| 2013-01-11 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE S… |
| 2013-01-01 | SEATS | No | 0 | BOTH FRONT SEAT HEATERS ON ANY SETTING ARC AND HAVE BURNED MULTIPLE HOLES ON THE OUTER LOWER SEAT UPHOLSTERY. *TR |
| 2012-12-19 | SEATS | No | 1 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT OVERHEATED AND BURN… |
| 2012-12-05 | SEAT BELTS | No | 0 | SEAT BELT MADE NOISE WHEN PUTTING ON AND SUDDENLY HAD NO TENSION. SINCE SEAT BELT WILL NO LONGER RETRACT. *TR |
| 2012-11-07 | ENGINE AND ENGINE COOLING | No | 0 | CHECK ENGINE LIGHT CAME ON. DEALERSHIP CONFIRMED IT IS DO WITH MASS AIR FLOW SENSOR. IT TURNS OUT THAT THIS IS A COMM… |
| 2012-07-04 | AIR BAGS | Yes | 1 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 35 MPH AND CRASHED INTO THE REAR OF A PRECEDING V… |
| 2012-05-28 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE LOST CONTROL OF THE STEE… |
| 2012-05-20 | POWER TRAIN | No | 0 | AFTER STARTING THE CAR AND LETTING IT WARM UP. I DROVE OUT OF MY DRIVEWAY TO THE STOP SIGN. MADE A RIGHT TURN AND THEN … |
| 2012-04-19 | AIR BAGS | No | 0 | WHEN BACKING OUT OF MY DRIVEWAY MY DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON. I DIDN'T HIT ANYTHING. NOW THE ENGINE ST… |