Safety Score
81
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2015-10-06 | 15E082000 |
STEERING | 1,767 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-07-04 | ENGINE | No | 0 | The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 MPH at night, the cruise control mod… |
| 2023-08-01 | SEAT BELTS | No | 0 | The contact owns a 2002 Mercury Grand Marquis. The contact stated that after securely latching the seat belt, the drive… |
| 2022-07-08 | VEHICLE SPEED CONTROL | No | 0 | ?yrs.ago While backing out of parking space at Calaveras Lumber, after shifting into reverse, & removing my foot from … |
| 2022-05-02 | UNKNOWN OR OTHER | No | 0 | For sometime now the Headlights on my 2002 Mercury Grand Marquis appear to fade or dim soon after turning them on; givi… |
| 2020-01-09 | STEERING | No | 0 | 2002 MERCURY GRAND MARQUIS. CONSUMER STATED THAT WHILE DRIVING VEHICLE THEY HAD NO CONTROL OVER STEERING. *LD THE CO… |
| 2019-02-04 | STEERING | No | 0 | I WAS DRIVING ON A 2 LANE HIGHWAY WHEN I RAN OVER SOME BUMPS IN THE ROAD. THE STEERING WHEEL WENT RIGHT AND LEFT SEVER… |
| 2018-03-23 | ELECTRICAL SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HAZARD LIGHTS, DAYTIME RUNNING LAMPS, LO… |
| 2018-01-04 | FUEL/PROPULSION SYSTEM | No | 0 | THE CAR HAS 87934 MILES ON IT. WHEN DRIVING OVER 50 MILES A HOUR IT JERKS AND SHAKES THE CHECK EMGINE LIGHT WILL START … |
| 2017-05-08 | SEAT BELTS | No | 0 | SEAT BELT WON'T STAY FASTENED AND THE STEERING CREAKS |
| 2017-04-04 | SEAT BELTS | No | 0 | THE SEAT BELTS WILL NOT STAY ATTACHED. YOU CAN PUT THEM ON AND THEY APPEAR TO BE LOCKED IN AND YOU CAN PULL ON THEM TO… |
| 2016-10-03 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE IN WHICH THERE… |
| 2016-08-13 | SEAT BELTS | No | 0 | BOTH BACK SEAT BELTS DON'T RETRACT AS THEY SHOULD, THE TEST WAS DONE WHEN VEHICLE IS STOPPED BUT I CHECKED MY OTHER GRA… |
| 2016-08-13 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE FRONT BALL JOINT… |
| 2016-06-21 | SEAT BELTS | No | 0 | SEAT BELTS WILL NOT RETRACT AFTER USE AND ARE STUCK. |
| 2015-08-22 | ELECTRICAL SYSTEM | No | 0 | AFTER DRIVING TO MALL MY DAUGHTER REALIZED THAT MY HEAD LIGHTS WERE NOT ON. CHECKED ALL FUSE (UNDER DASH AND UNDER HOOD… |
| 2015-04-02 | EXTERIOR LIGHTING:HEADLIGHTS | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO OPERATE WITHOUT WAR… |
| 2014-01-20 | SUSPENSION | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, A NOISE EMITTE… |
| 2013-09-12 | TIRES | No | 0 | I PURCHASED A SET OF BRIDGESTONE INSIGNIA SE200 5/2013 . 4MONTHS LATER I REPLACED 1 TIRE DUE TO SIDE WALL SPLITTING. TO… |
| 2013-08-14 | STEERING | No | 0 | STEERING PROBLEM NHTSA # 13V385000, FORD RECALL13S08. "NOTCHY, STIFF OR BINDING" STEERING, AS IN FORD'S RECALL LETTER T… |
| 2013-08-01 | VEHICLE SPEED CONTROL | No | 0 | LEAVING WORK, APPROXIMATELY 150 FEET FROM PARKING PLACE TO PARKING LOT EXIT INTO ROAD. WHEN BRAKING TO STOP BEFORE ENTE… |
| 2013-07-10 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER S… |
| 2012-05-05 | AIR BAGS | Yes | 1 | I SWERVED TO AVOID AN ANIMAL IN THE ROAD AND HIT A TELEPHONE POLE HEAD ON AT 35 MPH. MY AIR BAGS NEVER DEPLOYED. THE FR… |
| 2012-04-07 | VEHICLE SPEED CONTROL | Yes | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT WAS AT A COMPLETE STOP WHEN THE VEHICLE ACCELERATED ABNO… |
| 2011-10-30 | AIR BAGS | Yes | 1 | TL* THE CONTACT OWNED A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED HE WAS INVOLVED A ROLLOVER CRASH AND THE DRIVERS… |
| 2011-10-13 | ELECTRICAL SYSTEM | No | 0 | DURING HEIGHT OF THE RUSH HOUR AT 4:00 PM I WAS TRAVELING ON NJ TURNPIKE AT 65 MPH IN THE MIDDLE LANE, STARTED TO HEAR… |
| 2011-10-05 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE ACCELERATE… |
| 2011-08-01 | STEERING | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEE… |
| 2011-04-15 | ENGINE AND ENGINE COOLING | Yes | 0 | I WAS LEAVING A SHOPPING CENTER PARKING LOT WHEN I STARTED THE CAR UP AND EVERYTHING WAS OKAY. I SHIFTED THE CAR INTO … |
| 2011-01-11 | ENGINE AND ENGINE COOLING | No | 0 | PLASTIC HEATER SUPPLY TUBE (LOCATED IN REAR OF PLASTIC INTAKE MANIFOLD) FAILED CAUSING ENGINE TO OVERHEAT. INTAKE MANI… |
| 2011-01-03 | TIRES | No | 0 | 2002 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO TWO SETS OF FAILED MICHELIN HYDROEDGE TIRES *TGW THE CONSUME… |
| 2010-09-01 | VEHICLE SPEED CONTROL | No | 0 | 2002 MERCURY GRAND MARQUIS LUNGES FORWARD (INCREASE RPM @1000, AND LOUD GROWL FROM ENGINE COMPARTMENT) WHEN I LET OFF T… |
| 2009-05-15 | VEHICLE SPEED CONTROL | No | 0 | I HAVE A 2002 MERCURY GRAND MARQUIS. WHILE STOPPED AT A LIGHT THE VEHICLE HAS ALL OF A SUDDEN ACCELERATED AT HIGH SPEE… |
| 2008-12-05 | AIR BAGS:FRONTAL | No | 0 | AIR BAGS ARE RENDERED INOPERATIVE BY FAILURE OF A SENSOR IN THE DRIVER'S SIDE SEAT BELT PRETENSIONER. FLASHES CODE 3-4.… |
| 2008-08-08 | VEHICLE SPEED CONTROL | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHENEVER THE AIR CONDITIONER OR CRUISE CONTR… |
| 2008-06-18 | SUSPENSION | No | 0 | 2002 MERCURY GRAND MARQUIS WITH DEFECTIVE RUBBER BOOTS ON BALL JOINTS. CONSUMER STATES THAT THE DEALER TOLD HIM THE RUB… |
| 2008-05-21 | STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS | No | 0 | I HAVE A MERCURY GRAND MARQUIS YEAR 2002. THE HOOD WILL NOT CLOSE. I HAD A 1998 THE HOOD DID THE SAME THING AND THE H… |
| 2008-01-01 | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE REAR PASSENGER WINDOW WAS INOPERATIVE. … |
| 2007-10-26 | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | No | 0 | BACKED OUT OF DRIVEWAY AT A FRIENDS HOUSE AND WENT ABOUT 4 HOUSES, WHEN THE RIGHT FRONT OF THE CAR DROPPED TO THE PAVEM… |
| 2007-09-21 | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING 12 MPH, THE BALL JOINTS ON THE PASSENGER SIDE OF THE V… |
| 2007-08-07 | ENGINE AND ENGINE COOLING:ENGINE | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH THE VEHICLE SHUT OFF. THE CHECK ENGINE, BATTER… |
| 2006-10-17 | EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT | No | 0 | DT*: THE CONTACT STATED THE SCISSOR TYPE JACK WITH A SCREW DRIVE WAS STRIPPED ON THE FIRST 3-4 INCHES OF THE SCREW. TH… |
| 2006-03-09 | STEERING | No | 0 | DT*: THE CONTACT STATED WHILE HAVING AN OIL CHANGE AT THE DEALERSHIP, THE MECHANIC NOTICED THE PITMAN ARM WAS LOOSE AN… |
| 2005-11-19 | EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH | No | 0 | DT: THE CONTACT STATED THE HEADLIGHTS INTERMITTENTLY STOPPED WORKING WHILE DRIVING AT NIGHT. THIS HAPPENED WITHOUT ANY… |
| 2005-10-31 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | WITHOUT ANY FOREWARNING, VEHICLE STALLED ON MAJOR HIGHWAY. UNABLE TO START. A PASSING MOTORIST SAID HE HAD SAME PROBLEM… |
| 2005-08-01 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS | No | 0 | DT: THE CONTACT OWNS A 2002 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS PULSATION IN THE BRAKES. THE CONTAC… |
| 2005-04-23 | ELECTRICAL SYSTEM | No | 1 | SLIGHT WHITE SMOKE APPEARING THROUGH VENTS IN AUTO. THEN WHEN WE PARKED IT EXTREME SMOKE CAME INTO VENTS FILLING PASSAN… |
| 2005-02-03 | ELECTRICAL SYSTEM | No | 0 | DT*: THE CONTACT STATED THE VEHICLE DID NOT ALWAYS START. WHEN IT DID START THE ENGINE STALLED WHILE IDLING. TO ALLEVI… |
| 2004-04-27 | VEHICLE SPEED CONTROL | No | 0 | WHILE DRIVING VEHICLE OFF OF CARWASH CONVEYOR, THE ENGINE RACED TO FULL SPEED. I HAD TO US BOTH FEET ON THE BRAKE, AND … |
| 2004-04-06 | ELECTRICAL SYSTEM:IGNITION | No | 0 | PROBLEMS WITH MY WIFE'S 2002 MERCURY GRAND MARQUIS LS NOT CRANKING AT ODD TIMES. I HAVE CRANKED UP THE CAR, AND DRIVEN… |
| 2003-10-02 | VEHICLE SPEED CONTROL | No | 0 | WHILE WAITING AT A STOP ENGINE STARTED TO REV TO A HIGH RATE. DRIVER SHIFTED INTO NEUTRAL TO HELP RESOLVE THE PROBLEM,… |