Safety Score
78
Safe
Recalls
1
Complaints
50
NCAP Stars
—
Recalls (1)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2004-08-30 | 04V421000 |
FUEL SYSTEM, GASOLINE | 88,600 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2019-12-05 | AIR BAGS | No | 0 | AIRBAG WARNING LIGHT COMES ON. NO ACCIDENT, STATIONARY AND IN MOTION. I DO NOT SEE A RECALL REFERENCE AIRBAG? WITH THE … |
| 2018-06-28 | AIR BAGS | No | 1 | THE CAR WAS PARKED IN MY DRIVEWAY. UPON STARTING THE CAR, AT THE MOMENT I TURNED THE KEY THE DRIVER SEAT AIRBAG DEPLOY… |
| 2018-05-04 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | I AM CURRENTLY HAVING PROBLEMS WITH THE FUEL PUMP DRIVER MODULE. I REPORTED THE PROBLEM TO FORD IN OCT 2018. FORD ST… |
| 2017-09-14 | UNKNOWN OR OTHER | No | 0 | MY CAR WAS STOLEN |
| 2017-06-12 | EXTERIOR LIGHTING | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS DIMMED. THE LOCAL DEALER WAS N… |
| 2017-03-13 | ELECTRICAL SYSTEM | No | 0 | NHTSA CAMPAIGN NUMBER:04V421000 MANUFACTURER FORD MOTOR COMPANY WAS DRIVING ON A MAIN CITY ST. MY AUTO STOPPED WITH… |
| 2015-01-16 | STRUCTURE:BODY | Yes | 0 | DRIVING ON FREEWAY, CAR NEXT TO ME CAME INTO MY LANE TOWARDS MY CAR, I HIT MY BRAKES RESULTING IN MY VEHICLE SWERVING A… |
| 2014-11-24 | ENGINE | No | 0 | I'M HAVING THE SAME ISSUE WITH MY 2002 MERCURY COUGAR AS EVERYONE ELSE, BUT WHEN I PUT MY VIN NUMBER INTO THE SEARCH, T… |
| 2014-09-29 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE SHE DRIVING AT 30 MPH, THE VEHICLE HESITATED… |
| 2014-07-23 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, SHE WAS NOTIFIED BY… |
| 2014-02-27 | ENGINE | No | 0 | I WAS ON MY WAY TO WORK AND ABOUT ONE MILE FROM MY DESTINATION THE ENGINE JUST STOPPED. I LET IT SIT ABOUT TWENTY MIN… |
| 2014-01-01 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE … |
| 2013-12-03 | FUEL/PROPULSION SYSTEM | No | 0 | THE CAR GETS A STALLING SENSATION WHEN AT A RED LIGHT, OR A COMPLETE STANDSTILL. IT FEELS LIKE ITS STUTTERING AND UNABL… |
| 2013-10-16 | FUEL SYSTEM, GASOLINE | No | 0 | MY DAUGHTER HAS A 2002 MERCURY COUGAR AND IS RISKING HER LIFE AS WELL AS OTHERS LIVES EVERY TIME SHE GETS INSIDE THAT C… |
| 2013-09-24 | VEHICLE SPEED CONTROL | Yes | 1 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN A DRIVEWAY, TH… |
| 2013-08-20 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AS THE BA… |
| 2012-07-22 | ENGINE | No | 0 | I WAS DRIVING MY 2002 COUGAR AND THE VEHICLE BEGAN TO LOSE POWER, THE CHECK ENGINE LIGHT AND THE FUEL LIGHT CAME ON. TH… |
| 2011-12-07 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT SHE OPENED THE SUN ROOF AND WAS UNABLE TO GET THE S… |
| 2011-08-17 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING AT APPROXIMATELY 20 MPH THE VEHICLE SUDDENLY STALLED. THE VE… |
| 2011-06-28 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD … |
| 2011-06-07 | FUEL SYSTEM, GASOLINE | No | 0 | 2002 V6 MERCURY COUGAR CHUGS AND STALLS OUT AT OR BELOW HALF TANK OF GAS. ENGINE LIGHT DIAGNOSTIC READ OUT INDICATES RE… |
| 2011-05-24 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS… |
| 2011-02-12 | FUEL SYSTEM, GASOLINE | No | 0 | MY 2002 MERCURY COUGAR HAS LOST POWER, SHUTTERED, MISFIRED, AND ESSENTIALLY BROKE DOWN THE SAME WEEK I PAID IT OFF! MY … |
| 2011-01-22 | ENGINE AND ENGINE COOLING | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUD… |
| 2011-01-22 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT WHEN APPLYING THE ACCELERATOR, THE VEHICLE WOULD HE… |
| 2010-06-01 | FUEL/PROPULSION SYSTEM | No | 0 | SINCE PURCHASING 2002 MERCURY COUGAR IN JANUARY 2010 THE VEHICLE HESITATES, SURGES, AND STALLS AT ANY RATE OF SPEED. IN… |
| 2010-03-01 | FUEL SYSTEM, GASOLINE | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARN… |
| 2009-12-01 | FUEL SYSTEM, GASOLINE | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. HE STATED THAT THE VEHICLE BEGAN TO HESITATE AND LOSE POWER. THE FAILURE WAS… |
| 2009-11-17 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT OPENED HER SUNROOF AND THE LIFT ON THE PASSENGER SIDE DID NOT … |
| 2009-07-23 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HA… |
| 2009-07-01 | FUEL SYSTEM, OTHER | No | 0 | 2002 COUGAR EXHIBITS "ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS". YOUR WEBSITE SHOWS A EXTE… |
| 2009-05-17 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CLIP ON THE DRIVER'S SIDE OF THE SUN ROOF FAILED AND PREVENTS THE SUN R… |
| 2009-04-14 | FUEL SYSTEM, GASOLINE:DELIVERY | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE FUEL DELIVERY MODULE (FDM) REDUCED AND EVENTUAL… |
| 2009-02-14 | FUEL SYSTEM, GASOLINE | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT H… |
| 2008-08-05 | SEAT BELTS | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO PROPERLY SECURE THE C… |
| 2008-03-18 | FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP | No | 0 | ENGINE HESITATION, LOSS OF POWER, SURGING AND STALLING LEADING TO NEAR MISSES IN TRAFFIC ,AT STOP LIGHTS & WHILE TURNIN… |
| 2008-02-08 | FUEL SYSTEM, GASOLINE | No | 0 | I HAVE A 2002 MERCURY COUGAR THAT HAS SEVERE STALLING, ROUGH IDLE AND EXTREME SURGING WHILE DRIVING OF AT IDLE. THE VEH… |
| 2008-02-01 | SUSPENSION | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE BEGAN TO LOSE POWER WHILE DRIVING, WHIC… |
| 2008-01-28 | VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE IDLING, THE ENGINE REVS AND THE VEHICLE ACCELERATES ON ITS OWN. THE … |
| 2008-01-12 | POWER TRAIN:AUTOMATIC TRANSMISSION | No | 0 | AUTOMATIC TRANSMISSION FAILURE AT 85,000 MILES UNDER NORMAL OPERATION AND MAINTENANCE. *TR |
| 2008-01-11 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | PURCHASED THIS USED VEHICLE -- 3 DAYS LATER, CAR WOULD NOT START -- MOTOR TURNED OVER, IF WAS NOT GETTING GAS. BROUGHT… |
| 2008-01-01 | FUEL SYSTEM, GASOLINE | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING 15 MPH, THE VEHICLE BEGAN TO HESITATE AND THEN STALL. OCCASI… |
| 2007-12-24 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER IT WAS PARKED OVERNIGHT. … |
| 2007-11-22 | TIRES | No | 0 | I HAVE FIRESTONE FIRE HAWK TIRES ON MY 2002 MERCURY COUGER XR. THE TIRE MODEL NUMBER IS 215-50-17. MY CAR HAS 44,000 … |
| 2007-10-12 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | No | 0 | LOSS OF POWER, SURGING, SO I TOOK TO DEALER THEY CHANGED FUEL PUMP SUPPOSEDLY AND FILTER AND TRANSMISSION FLUID. ONE W… |
| 2007-09-01 | AIR BAGS:FRONTAL | Yes | 1 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. WHILE DRIVING 30 MPH, THE FRONT PASSENGER SIDE CRASHED INTO A PARKED VEHICL… |
| 2007-08-13 | FUEL SYSTEM, GASOLINE | No | 0 | MY CAR IS HESITATING, WITH SURGING AND LOSS OF POWER, JUST AS THE "RECALL" STATES. HOWEVER, UPON CALLING FORD AND DEAL… |
| 2007-07-27 | FUEL SYSTEM, GASOLINE | No | 0 | I DISCOVERED INFO REGARDING RECALL ON MY 2002 MERCURY COUGAR FUEL SYSTEM ON LINE AFTER RESEARCHING SLUGGISHNESS AND EGR… |
| 2007-05-02 | FUEL SYSTEM, GASOLINE:DELIVERY | No | 0 | TL* THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CURRENT AND FAILURE MILEAGE WERE 77,000. WHILE DRIVING THE VEHICLE TH… |
| 2007-03-28 | FUEL SYSTEM, GASOLINE | No | 0 | TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT'S VEHICLE HAD THE SAME PROBLEMS STATED IN RECALL # 04V421000, … |