Safety Score
54
Average
Recalls
4
Complaints
50
NCAP Stars
—
Recalls (4)
| Date | NHTSA ID | Component | Units | Completion | |
|---|---|---|---|---|---|
| 2002-03-26 | 02V099000 |
AIR BAGS:FRONTAL | 27 | — | Details |
| 2002-01-31 | 02V032000 |
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 71,677 | — | Details |
| 2001-12-05 | 01V374000 |
FUEL SYSTEM, GASOLINE:DELIVERY | 50,200 | — | Details |
| 2001-11-13 | 01V348000 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 38,700 | — | Details |
Owner Complaints (showing up to 50)
| Date | Component | Crash | Injuries | Summary |
|---|---|---|---|---|
| 2025-08-11 | AIR BAGS | No | 0 | I HAVE BEEN UNABLE TO GET RECALL R06 COMPLETED. ALL THE JEEP DEALERS SAID THAT THEY ARE UNABLE TO GET THE NEEDED PARTS.… |
| 2024-05-14 | ELECTRICAL SYSTEM | No | 0 | I currently own 3 of the same vehicles myself, my husband and my son. Each of the vehicles have been experiencing elec… |
| 2023-06-23 | ELECTRICAL SYSTEM | No | 0 | Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing… |
| 2023-04-02 | AIR BAGS | No | 0 | The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air… |
| 2023-02-06 | AIR BAGS | No | 0 | The contact owns a 2002 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the front passenger’s side airbag… |
| 2022-10-24 | AIR BAGS | No | 1 | While driving, airbags deployed on both the passager and driver's side. The car is available for inspection. The vehic… |
| 2022-03-09 | AIR BAGS | No | 0 | I brought in my car in to Roger Williams Chrysler in Weatherford TX, 1102 Washington Dr, Weatherford, TX 76086, for Saf… |
| 2022-01-17 | ENGINE | No | 0 | The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while the vehicle was turned off, there was an abn… |
| 2021-11-17 | AIR BAGS | No | 0 | I have air bag module not working and dealer keeps say part back order for months now and can’t get repaired and can’t… |
| 2021-11-03 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE | No | 0 | The contact owns a 2002 Jeep Grand Cherokee. The contact became aware of the recall for NHTSA Campaign Number: 15V04600… |
| 2020-04-06 | SERVICE BRAKES | Yes | 0 | ONE MONDAY THE 6TH DRIVING NORTH. IT WAS RAINING. SO, I HAD FULL 4WHEEL DRIVE ENGAGED. A CAR CUT ME OFF. I WAS ON T… |
| 2019-11-18 | FUEL/PROPULSION SYSTEM | No | 0 | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE A HITC… |
| 2019-10-15 | AIR BAGS | No | 0 | WE WERE DRIVING INTO OUR PARKING STALL AT HOME WHEN OUR AIRBAGS DEPLOYED. AS WE REVERSED AND DROVE FORWARD TO STRAIGHTE… |
| 2019-09-03 | AIR BAGS | No | 0 | AT START UP AIRBAG LIGHTS STAY ON I STOP AT THE STORE AND SHUT OFF THE ENGINE AND START IT BACK UP THE AIRBAG LIGHTS AR… |
| 2019-08-03 | SEATS | No | 0 | WHEN I GOT IN MY JEEP THERE WAS A BREAKING SOUND FROM UNDER THE DRIVERS SEAT. I NOTICED THE SEAT WAS ROCKING BACK AND F… |
| 2019-07-15 | AIR BAGS | No | 0 | AIR BAG WARNING LIGHT STAYS ON INTERMITTENTLY UPON STARTUP, USUALLY WILL GO OUT IF SHUT OFF AND RESTART, BUT NOT ALWAYS… |
| 2019-06-12 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 … |
| 2019-05-08 | EXTERIOR LIGHTING | No | 0 | SEVERAL YEARS AGO I WAS PULLED OVER BY A POLICE OFFICER BECAUSE I HAD NO TAIL/RUNNING/TURN OR BRAKE LIGHTS. I IMMEDIATE… |
| 2019-04-09 | ENGINE | No | 0 | A FEW INSTANCES HAVE OCCURRED WHERE I WILL BE DRIVING AND THE VEHICLE ENGINE WILL IMMEDIATELY SHUT OFF AS THE VEHICLE I… |
| 2019-01-16 | ENGINE | No | 0 | I WAS DRIVING WHEN ALL OF A SUDDEN MY VEHICLE CUT OFF IN THE MIDDLE OF TRAFFIC. ALSO, SUNDAY MORNING I WAS DRIVING TO C… |
| 2019-01-01 | UNKNOWN OR OTHER | No | 0 | FUEL TANK PROTECTION. I TOOK THIS IN FOR THE RECALL WHICH I ASSUMED THEY WHERE GOING TO INSTALL A TRAILER HITCH TO HELP… |
| 2018-12-04 | VEHICLE SPEED CONTROL | Yes | 1 | THE VEHICLE WAS RUNNING AND STATIONARY IN PARK. WHEN THE VEHICLE WAS TAKEN OUT OF PARK AND INTO REVERSE IT STARTED ACC… |
| 2018-10-17 | UNKNOWN OR OTHER | No | 0 | MY TRANSMISSION IS GOING OUT. I JUST BOUGHT THE CAR IN JANUARY AND I'VE BEEN HAVING A TRANSMISSION PROBLEM FOR SEVERAL … |
| 2018-10-13 | POWER TRAIN | No | 0 | TAKATA RECALL- I AM UNABLE TO SHIFT GEARS. THERE'S A SMALL NYLON LINKAGE CONNECTING THE SHIFT LEVER TO THE TRANSMISSION… |
| 2018-09-10 | AIR BAGS | No | 0 | THE LOW PRESSURE LIGHT STAYS ON |
| 2018-06-30 | AIR BAGS | No | 0 | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE AIR BAGS INADVERTENT… |
| 2018-05-30 | ENGINE | No | 0 | ENGINE DIES WITHOUT WARNING WHILE STOPPED AND MOVING. THE GAUGES GO CRAZY. THE GAS GAUGE INDICATES EMPTY EVEN THOUGH T… |
| 2018-03-07 | AIR BAGS | No | 0 | WHEN IS THIS GOING TO BE FORCED ON CHRYSLER FIAT, I HAD A RECALL POST CARD ABOUT THIS PROBLEM AND THAT'S 3 YEARS AGO !… |
| 2018-02-21 | AIR BAGS | No | 0 | ON FEBRUARY 22, 2018 WE BROUGHT OUR 2002 JEEP CHEROKEE IN TO MERRICK CHRYSLER ON SUNRISE HIGHWAY IN WANTAGH BECAUSE MY … |
| 2018-02-15 | ENGINE | No | 0 | WHILE DRIVING OR STATIONARY THE ENGINE SHUTS DOWN ON ME. IT STARTS AGAIN AFTER I WAIT ABOUT AN HOUR OR MORE. I BOUGHT T… |
| 2018-01-29 | AIR BAGS | No | 0 | I AM STATIONED OVERSEAS IN ITALY. I HAVE AN AMERICAN VERSION OF A 2002 JEEP GRAND CHEROKEE VIN: [XXX] AND HAVE A RECALL… |
| 2017-11-27 | ELECTRICAL SYSTEM | No | 0 | RIGHT REAR PASSENGER WINDOW DOESN'T OPERATE AND FALLS OPEN WHILE DRIVING; WHEN I HIT BUMPS IN THE ROAD UNTIL THE WINDOW… |
| 2017-11-14 | ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | No | 0 | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A NEW RADIATOR WAS INSTALLED BY AN INDEPENDENT… |
| 2017-11-12 | ENGINE | No | 0 | TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE… |
| 2017-11-09 | AIR BAGS | No | 0 | I BROUGHT THE SUBJECT VEHICLE IN FOR RECALL ITEMS. I DEALT WITH MR. RALPH ALFANO OF ARROWAY. I IMMEDIATELY ADVISED THA… |
| 2017-10-02 | AIR BAGS | Yes | 0 | TL* THE CONTACT OWNED A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED INDE… |
| 2017-08-30 | VEHICLE SPEED CONTROL | Yes | 1 | OWNER/DRIVER TURNED INTO HIS DRIVEWAY AND PUSHED GARAGE DOOR OPENER TO ENTER, BUT UPON GETTING ON DRIVEWAY CAR ACCELERA… |
| 2017-08-17 | AIR BAGS | No | 0 | MY HUSBAND TOOK OUR JEEP FOR A QUICK 5 MINS DRIVE ROUND OUR NEIGHBORHOOD TO KEEP THE BATTERY CHARGED. ABOUT ONE MINUTE … |
| 2017-08-12 | AIR BAGS | Yes | 1 | TL* THE CONTACT OWNED A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT'S VEHICLE CRASHED INT… |
| 2017-08-03 | AIR BAGS | No | 0 | TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER'S AND FR… |
| 2017-07-26 | ELECTRICAL SYSTEM | No | 0 | JUST HAD THE ENITER EXAUST SYSTEM REPLACED DUE TO THE CATS WERE PLUGGED . REPLACED CATS AND ALL O2 SENSORS WITH FACTORY… |
| 2017-06-20 | AIR BAGS | No | 4 | I WAS PARKED WITH ENGINE IDLING, AIR CONDITION ON, CONVERSING WITH MY ADULT NIECE, TRANSMISSION IN PARK WITH MY LEFT HA… |
| 2017-06-14 | ELECTRICAL SYSTEM:HORN | No | 0 | TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGI… |
| 2017-05-10 | SERVICE BRAKES | No | 0 | THE ENGINE CRANKS AND RUNS FINE BUT AFTER YOU DRIVE FOR A WHILE THE ENGINE SHUTS OFF. IT HAPPENS WHILE YOU ARE DRIVING … |
| 2017-04-14 | AIR BAGS | No | 0 | ON APRIL 14, BOTH OF MY FRONT AIRBAGS DEPLOYED WITHOUT REASON WHILE THE CAR WAS IDLING STATIONARY IN DRIVE WITH MY FOOT… |
| 2017-03-30 | ELECTRICAL SYSTEM | No | 0 | THE DRIVER SIDE SEAT HEATER GETS SO HOT OR FEELS LIKE IT'S BURNING MY LEGS.. I CAN ONLY USE IT ON LOW TO PREVENT BURNS.… |
| 2017-03-24 | AIR BAGS | Yes | 1 | TL* THE CONTACT OWNED A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE BRAKES FAILED WITHOUT WARNING AND THE VEHIC… |
| 2017-02-24 | AIR BAGS | No | 1 | TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT DRIVER AND PASSENGER AI… |
| 2017-02-02 | ELECTRICAL SYSTEM | No | 0 | IGNITION SWITCH STICKS AND HARD TO TURN, ALSO HAVE SHUT OFF WHILE DRIVING. STARTER KEEPS TURNING. |
| 2017-01-05 | UNKNOWN OR OTHER | No | 0 | THE AUTOMATIC TRANSMISSION SHIFTS OUT OF ITS GEAR AS IF THE LOCKING MECHANISM OF THE SHIFTER IS NOT WORKING. |